Frequently Asked Questions
Do you deliver?
Yes, I service the central Texas area (Killeen, Harker Heights, Belton, Temple and Salado). Travel fees do apply.
Can I customize my balloons?
Absolutely! You pick the balloon colors, add-ons and the message you would like on the balloon and/or backdrop!
What are the rates of your services?
To see my rates please check out my pricing menu! I try my best to work within all budgets so please always reach out with any questions!
What type of balloons do you use?
100% biodegradable latex balloons as well as mylar foil balloons. Balloon installations last anywhere from 1 day to 3 months depending on the conditions.
Helium is very sensitive to extreme heat and cold, meaning that the lifespan of your balloons could be affected by the temperature of your house or the weather outside.
What is your cancellation policy?
There is a 50% non-refundable retainer fee due at the time you sign your contract. You are able to reschedule within a calendar year and your fee will be applied to your new date.
What do you use to hang your garlands?
I use wall friendly painters tape and 3m command hooks. Please note a garland can be hung pretty much anywhere!
Can I purchase balloons and you use them for a garland?
I will provide all materials for a set-up so no need for you to do any work! I use high quality balloons to ensure a professional and durable set-up!